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Frequently asked questions
General
Naviton provides GPS tracking and vehicle connectivity solutions, including device installation, real-time vehicle monitoring, centralized fleet dashboards, reporting, alerts, and ongoing technical support for government and enterprise fleets.
Our services are designed for government ministries, agencies, public institutions, corporate organizations, logistics operators, and fleet owners seeking structured vehicle monitoring and accountability.
GPS tracking devices installed in vehicles transmit location and operational data to a centralized monitoring platform, allowing authorized users to track vehicles in real time, review routes, generate reports, and receive alerts.
Yes. Naviton provides end-to-end services including device supply, professional installation, system configuration, testing, and onboarding of vehicles onto the monitoring platform.
Yes. Our platform is scalable and designed to support small, medium, and large fleets, including centralized dashboards for multi-unit and multi-department deployments.
Yes. We provide user training for individual users and for designated personnel in companies and agencies to ensure effective use of the monitoring dashboard, reporting tools, and system features.
Yes. The system can be configured to meet specific government operational requirements, including reporting formats, access levels, geofencing rules, and centralized fleet oversight.
The platform supports various reports including vehicle usage, trip history, routes, speed analysis, idle time, alerts, and activity summaries, which can be exported for administrative and audit purposes.
Yes. Naviton implements access control and secure system configurations to protect fleet data and ensure that only authorized personnel can view or manage information.
Naviton provides technical support and troubleshooting. Faulty devices are assessed and resolved in line with service-level agreements and deployment terms.
Yes. Depending on the specific NAVITON service package, monthly/annual subscription fees covering system access, data connectivity, platform maintenance, and technical support are charged to provide you with an uninterrupted experience.
Yes. Pilot or test deployments can be arranged to demonstrate system capabilities before full-scale rollout, subject to agreed terms.
Yes. With an active Naviton GPS tracker, we promptly track your vehicle in real time and work with you and security agencies to maximize successful recovery.
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