Question 1

What services does Naviton GPS and Vehicle Connectivity Ltd provide?

Accepted Answer

Naviton provides GPS tracking and vehicle connectivity solutions, including device installation, real-time vehicle monitoring, centralized fleet dashboards, reporting, alerts, and ongoing technical support for government and enterprise fleets.

Question 2

Who can use Naviton’s services?

Accepted Answer

Our services are designed for government ministries, agencies, public institutions, corporate organizations, logistics operators, and fleet owners seeking structured vehicle monitoring and accountability.

Question 3

How does the GPS tracking system work?

Accepted Answer

GPS tracking devices installed in vehicles transmit location and operational data to a centralized monitoring platform, allowing authorized users to track vehicles in real time, review routes, generate reports, and receive alerts.

Question 4

Can you help with installation and setup?

Accepted Answer

Yes, you can get support with installation and configuration. The setup is handled to match your vehicle type, deployment plan, and operational requirements, so you can start using the system smoothly.

Question 5

Can the system support large fleets?

Accepted Answer

Yes. Our platform is scalable and designed to support small, medium, and large fleets, including centralized dashboards for multi-unit and multi-department deployments.

Question 6

Is training provided for users?

Accepted Answer

Yes. We provide user training for individual users and for designated personnel in companies and agencies to ensure effective use of the monitoring dashboard, reporting tools, and system features.

Question 7

Can the system be customized for government use?

Accepted Answer

Yes. The system can be configured to meet specific government operational requirements, including reporting formats, access levels, geofencing rules, and centralized fleet oversight.

Question 8

What type of reports can be generated?

Accepted Answer

The platform supports various reports including vehicle usage, trip history, routes, speed analysis, idle time, alerts, and activity summaries, which can be exported for administrative and audit purposes.

Question 9

Is the data secure?

Accepted Answer

Yes. Naviton implements access control and secure system configurations to protect fleet data and ensure that only authorized personnel can view or manage information.

Question 10

What happens if a device develops a fault?

Accepted Answer

Naviton provides technical support and troubleshooting. Faulty devices are assessed and resolved in line with service-level agreements and deployment terms.

Question 11

Are there recurring service / subscription fees?

Accepted Answer

Yes. Depending on the specific NAVITON service package, monthly/annual subscription fees covering system access, data connectivity, platform maintenance, and technical support are charged to provide you with an uninterrupted experience.

Question 12

Can Naviton support pilot or test deployments?

Accepted Answer

Yes. Pilot or test deployments can be arranged to demonstrate system capabilities before full-scale rollout, subject to agreed terms.

Question 13

Can you recover a stolen vehicle?

Accepted Answer

Yes. With an active Naviton GPS tracker, we promptly track your vehicle in real time and work with you and security agencies to maximize successful recovery.

Question 14

What types of vehicles can you track with Naviton?

Accepted Answer

You can use Naviton for a wide range of vehicles, including cars, vans, trucks, buses, and fleet vehicles. The exact setup depends on your vehicle type and deployment needs, so you get a solution that fits your operation.

Question 15

Can you check your fleet from a phone or tablet?

Accepted Answer

Yes, you can monitor your vehicles from a phone or tablet through the Naviton platform. This gives you flexible access to location updates, vehicle activity, and alerts wherever you are.

Question 16

Which alerts can you set on the Naviton platform?

Accepted Answer

You can set alerts for events such as geofence entry or exit, speeding, unusual movement, and other key vehicle activity. These alerts help you respond faster and keep closer control of your fleet.

Question 17

How long does the installation process usually take?

Accepted Answer

Installation time depends on your vehicle type, the number of vehicles involved, and the rollout plan. Once your requirements are confirmed, you can receive a realistic schedule before deployment begins.

Question 18

How do I get started with Naviton’s tracking solution?

Accepted Answer

You can get started by contacting our team for a consultation. We will assess your fleet or vehicle tracking needs, recommend the right package, and guide you through installation, setup, and onboarding.

Frequently asked questions