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Naviton Help Center

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Welcome to the Naviton GPS & Vehicle Connectivity Help Center. Here you’ll find quick answers, step-by-step guides, and support resources to help you get the most out of your vehicle tracking and telematics services.

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Getting Started

What is Naviton GPS?

Naviton GPS provides real-time vehicle tracking, security monitoring, and fleet connectivity solutions designed to keep your vehicle safe and visible at all times.

How do I activate my tracker?

Once installation is complete, your device is activated by our team. You’ll receive login details to access your tracking dashboard via web or mobile.

Do I need an active subscription?

Yes. An active data subscription is required for real-time tracking, alerts, and history playback.

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Vehicle Security & Theft Recovery

Can you recover a stolen vehicle?

Yes. With an active Naviton GPS tracker, we promptly track your vehicle in real time and work with you and security agencies to maximize successful recovery.

What should I do if my vehicle is stolen?

  1. Report the theft to the nearest police station immediately

  2. Contact Naviton Support as soon as possible

  3. Keep your tracker powered and subscription active

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Tracking & Features

What information can I see on my dashboard?

  • Real-time vehicle location

  • Trip and route history

  • Speed and ignition status

  • Geo-fence and movement alerts

Can I track more than one vehicle?

Yes. Naviton supports multi-vehicle and fleet tracking from a single dashboard.

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Installation & Devices

Where is the tracker installed?

Trackers are discreetly installed in concealed locations to reduce the risk of tampering.

Can the tracker be removed?

Removal is not recommended. Tampering with the device may disable tracking and affect recovery support.

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Billing & Subscription

How do I renew my subscription?

You can renew through our sales or support channels. Reminders are sent before expiration.

What happens if my subscription expires?

Tracking services will be suspended until the subscription is renewed.​

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Troubleshooting

My vehicle is not showing on the map

  • Check that the vehicle battery is connected

  • Confirm your subscription is active

  • Contact support if the issue persists

Location is not updating

This may be due to poor GSM/GPS coverage or the vehicle being powered off.

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Contact Support

If you need further assistance, our support team is ready to help.

We’re committed to keeping your vehicle connected, secure, and under your control at all times.

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